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Java issues

#1
Hello,

I've been trying to get remote studio plus working on my macbook, but nothing has worked so far.
Basically, I get an error launching remote suite saying the certificate can't be validated.
(warning, very technical from here on).
basic info, java 1.4.2, j2se 5 and j2se 6 installed
Having 1.4.2 listed as the primary application choice is the only way to get the downloaded file (from the site) to connect and start the download of the software.
After that it's the only way to get anything to launch.
Tried on my ppc mac and everything worked fine, so I noticed that j2se 6 wasn't installed on it. Went to my macbook, went into terminal and removed j2se 6. Made sure everything was exactly the same with my other mac and tried again. Nothing. Removing the components that the suite downloaded did nothing, it wouldn't connect to the site to download anything new, java web start wouldn't load, nothing.
Went into software update, downloaded j2se 6 (java update 1) from apple, installed, launched again, nothing. Rearranged the order both on the applet and application parts in the preferences (j2se1.4.2 checked, under applications 1.4.2, 5.0, 5.0 64bit, se 6 64 bit). That is the only way that the application would launch to download the software, got all the way through but failed to authenticate.
Called customer support, but all that did was limit the issue to my side. It working on my other mac means its with my macbook. But, my other mac is ppc, so could this be an intel only issue?


Any help will be apprecited.
I didn't find the right solution from the Internet.

References:
https://arstechnica.com/civis/viewtopic.php?t=111196
Custom explainer video animation service

Thank you
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#2
Niv
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#3
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